Our Commitment to Your Privacy

At telasorari, we understand that managing your financial habits requires trust. When you share personal information with us, you're placing confidence in our ability to protect and respect your privacy. This policy explains how we collect, use, store, and safeguard your personal information in accordance with Australian privacy laws, including the Privacy Act 1988.

We're committed to transparency about our data practices. This isn't just legal compliance—it's about building the trust that makes meaningful financial education possible. When you understand how we handle your information, you can focus on what matters most: improving your financial wellbeing.

Information We Collect

We collect information in several ways to provide you with personalized financial education and support. Here's what we gather and why:

Sensitive Information

We don't collect sensitive personal information like specific income details, bank account numbers, or credit scores unless absolutely necessary for program customization. If we ever need such information, we'll ask for explicit consent and explain exactly why it's required.

How We Use Your Information

Your information helps us provide relevant financial education and support. We use it to:

• Deliver personalized learning programs and resources tailored to your financial goals
• Communicate with you about programs, events, and educational opportunities
• Improve our services based on user feedback and behavior patterns
• Send you relevant financial tips and educational content via email
• Provide customer support and respond to your inquiries
• Ensure our website functions properly and securely
• Comply with legal obligations and prevent misuse of our services

We don't use your information for automated decision-making that significantly affects you. Every program recommendation and learning path suggestion involves human review and consideration of your individual circumstances.

Sharing Your Information

We don't sell your personal information to third parties. That's a firm commitment. However, we may share your information in specific circumstances:

Service Providers

We work with trusted service providers for email communication, website hosting, and payment processing. These providers only access information necessary to perform their services and are contractually bound to protect your privacy.

Legal Requirements

We may disclose information if required by Australian law, court order, or to protect the safety and rights of our users and staff. We'll notify you of such disclosures unless legally prohibited from doing so.

Business Changes

If telasorari is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll provide notice before your information becomes subject to different privacy practices.

Data Security

We take data security seriously and implement multiple layers of protection to safeguard your information:

While we implement strong security measures, no online system is completely secure. We recommend using strong passwords for your accounts and being cautious about sharing personal information online. If you suspect unauthorized access to your information, contact us immediately.

Data Retention

We keep your information only as long as necessary to provide our services or as required by law. Here's our typical retention schedule:

We regularly review and securely delete information that's no longer needed. If you'd like us to delete your information sooner, contact us to discuss your options.

International Transfers

We primarily store and process your information within Australia using Australian-based service providers. However, some of our technology providers may store backup data overseas, including in the United States and European Union.

When we transfer information internationally, we ensure appropriate safeguards are in place, including contracts that require overseas providers to protect your information according to Australian privacy standards. We only use providers with strong privacy protections and security practices.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how people use our site. We use:

• Essential cookies that are necessary for the website to function properly
• Analytics cookies to understand website usage and improve our content
• Preference cookies to remember your settings and provide a personalized experience

You can control cookie settings through your browser preferences. Blocking certain cookies may affect website functionality. We don't use cookies for advertising or tracking you across other websites.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make changes, we'll:

• Update the "last modified" date at the top of this policy
• Notify active program participants and email subscribers of significant changes
• Post the updated policy on our website before changes take effect
• Provide additional notice for changes that significantly affect how we use your information

We encourage you to review this policy periodically to stay informed about how we protect your information.